Q: What if we already have a tape backup system?
Using a tape backup system and a remote backup system offers the
best of both worlds. Critical files, like billing, customer
contact files, and databases can be kept on the remote backup
system. The tape system can be used to create a full backup
of the entire system once or twice a month, instead of on a daily
basis. The tapes and drive will last longer and require less
maintenance. The remote backup system can provide a quick and
easy way to retrieve critical files and databases without the
hassle of searching through tapes.
Q: What if we already have a Zip drive?
Frankly, we believe that most users should not
use a zip or other removable disk media for backup. A remote backup
service is completely automated and has the required file redundancy
to protect important data. The only safe way to use a zip drive
for backup is to have three disks and make the same backup three
times. That way when one of the disks fail you are still protected.
Q: How long will a remote backup take?
Offices with high-speed internet connections should find this
service comparable with tape drives. The initial
backup can take several nights to complete. We recommend backing
up the most important files first and then selecting other files
as the backup progresses. Alternatively, the initial backup
can be run over the weekend. Also, we can come to your office
and make the initial backup of your system.
Q: Onsite, Offsite - What's The Difference?
Basically, remote backups work like regular tape backups, with one
important difference. Instead of sending backups to a tape drive or
other media attached to the computer being backed up, a remote
backup sends encrypted file data over the internet to a computer
file storage system safely off-site.
This usually happens at night while your business is closed and
nobody is using the computers. It's completely automatic. In fact,
you may forget it's working every night.
Q: Why Are Remote Backups Considered More Beneficial?
The data is immediately stored off-site using an automated backup
system. Also, only an internet connection is needed, completely
eliminating the need for expensive backup equipment and media.
And, since the system is automated, manual labor is eliminated.
Q: How Secure Are Remote Backups?
Very. All files are encrypted using Blowfish or DES encryption which
is selected by the user with their own personal encryption code
which is only known by the user of the system. Blowfish encryption
has never been broken by a hacker. DES is used by the federal
banking system.
Q: What is encryption?
Encryption is basically a mathematical formula that scrambles a data
file. And the only way to unscramble it is with the encryption code.
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